Onboarding has seen a major transformation in recent years, becoming more digital and adapting to the rise of remote work. For Gen Z, a generation of digital natives, this evolution isn’t just appreciated - it’s expected.
Born between the mid-1990s and early 2010s, Gen Z now makes up around 19% of the Australian workforce, making them the largest generation in today’s job market. To set this generation up for success, we need to ensure our onboarding processes are tailored to their preferences and habits, while also staying relevant for future generations.
Key strategies for digital onboarding
Leverage technology: Utilise user-friendly onboarding tools like Trello, Asana, and Slack to manage tasks, track progress, and keep communication flowing seamlessly.
Create interactive training modules: Incorporate videos, quizzes, and gamified elements into your training materials. Engaging content keeps learning enjoyable and accessible.
Provide virtual welcome kits: Share essential resources such as company policies, team introductions, and role-specific information in an online format.
Establish mentorship programs: Pair new hires with experienced mentors to guide them through the onboarding process. Virtual mentorship sessions are an effective way to build connections and offer ongoing support.
Schedule regular check-ins: Frequent video calls help address concerns, foster a personal connection, and ensure that new hires feel valued and supported.
Navigating remote work for new employees
Many Gen Z employees started their careers in a remote or hybrid environment and are accustomed to working digitally. While this model offers flexibility, it also presents challenges in building team culture and setting expectations. Here’s how you can overcome these challenges:
Flexible work hours
Offer adaptable start and finish times where possible, allowing employees to achieve better work-life balance. Providing this flexibility fosters trust, enhances job satisfaction, and can improve productivity.
Invest in collaborative tools
Equip your team with communication platforms like Microsoft Teams, Zoom, and Google Workspace. Ensure every team member is comfortable using these tools, and embed them into your company culture.
Virtual team-building activities
Plan activities such as online games, virtual coffee breaks, or team challenges. These exercises build relationships, foster a sense of belonging, and make new employees feel welcome.
Set clear expectations
Be explicit about work hours, communication protocols, deliverables, and even dress codes. Clearly defined guidelines help new hires understand their role and align with team expectations.
Building a supportive culture
A strong workplace culture supports employee well-being and work-life balance. This is especially critical for remote employees, who may struggle to separate work from personal life.
Encourage breaks and self-care
Emphasise the importance of regular breaks and prioritising mental health. Avoid fostering a culture of excessive unpaid overtime, as this can lead to burnout.
Adapt communication styles
Modern communication calls for flexibility. Use a mix of email, instant messaging, and video calls to cater to different preferences. Incorporate visuals like infographics and videos to make communication more engaging.
Understanding and embracing Gen Z
Gen Z’s unique characteristics and work style bring fresh perspectives to the workplace:
Tech-savvy: Quick to adopt new technologies and offer innovative solutions.
Purpose-driven: Motivated by meaningful work and social causes.
Focused on growth: Value continuous learning and development opportunities.
Inclusive: Thrive in diverse, collaborative environments.
In summary
Adopting a forward-thinking approach to onboarding ensures your organisation stays ahead. By tailoring your process to meet the needs of Gen Z and embracing their strengths, you can create a dynamic, innovative workplace where employees feel supported and empowered. After all, when we invest in setting our teams up for success, everyone wins.
At AccountAbility, we specialise in connecting businesses with exceptional talent in accounting support and payroll roles. If you're looking to hire skilled professionals in Sydney or Melbourne, get in touch with our team of expert recruitment consultants today to find the right fit for your team!
Written by Gemma Crolla, Digital Marketing Manager, Ambition Group Australia.
Edited by Melanie Brown, Marketing Executive, Ambition Group Australia.