Customer Service Assistant – $60 – $70K plus super

Do you pride yourself on your customer service skills? Are you looking for career progression into a team leader or sales based role?

The Company

You will be joining a market leading freight company based near Sydney Airport. If you are looking to work with sales professionals in a work hard, play hard environment then look no further! This organisation really invests in their employees and promote a social, inclusive and innovative working environment.

This role would suit someone with previous freight industry experience looking to take a step up in their career.

The Role

As Customer Service Assistant, your main duties will be to support the Key Account Managers with the view to moving into a leadership role in the future.

Your main duties will include:

  • Acting as first point of contact for a portfolio of clients
  • Build relationships with key contacts within set portfolio and internally across the business
  • Developing an understanding of client requirements for all accounts
  • Producing quotes and following client orders and deliveries to completion
  • Assisting key account managers with all administration tasks
  • Assisting operations department with document requests
  • Updating databases and following compliance procedures

The Person:

In order to be successful in the application of Customer Service Assistant you will have:

  • Previous experience within the freight industry is essential
  • Excellent communication skills including written and verbal
  • A self-starter with the ability to work on your own initiative
  • A team player
  • Ability to work to KPI’s within a deadline driven environment
  • Intermediate / Advanced Microsoft Office skills
  • A proven track record in relationship building

If the above sounds like you then please get in touch today by clicking APPLY or by contacting Gemma at AccountAbility.

Sorry applications are closed for this position

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